FAQ

Frequently Asked Questions

Find answers to common questions about our software development services, process, and pricing.

General

SignX Solutions provides comprehensive software development services including custom web application development, mobile app development (iOS & Android), enterprise software solutions, cloud computing & DevOps, AI/ML integration, and software consulting. We specialize in building scalable, reliable solutions that drive business growth.

SignX Solutions operates globally with development teams across multiple locations. We serve clients worldwide including the UAE, Pakistan, Philippines, Bangladesh, and beyond. Our remote-first approach allows us to provide cost-effective, high-quality solutions regardless of your location.

We have successfully delivered over 500 projects for clients ranging from startups to enterprise organizations. Our portfolio includes web applications, mobile apps, enterprise systems, and custom software solutions across various industries including fintech, healthcare, e-commerce, and more.

Project & Pricing

Project costs vary based on complexity, features, and timeline. Simple web apps (MVPs) typically range from $15,000-$40,000, medium complexity applications from $40,000-$100,000, and enterprise solutions from $100,000+. Mobile apps range from $25,000-$200,000 depending on features and platforms. Contact us for a detailed quote tailored to your specific requirements.

Timelines depend on project scope and complexity. MVPs typically take 2-3 months, standard applications 3-6 months, and complex enterprise solutions 6-12 months. During our initial consultation, we'll provide a detailed timeline with milestones specific to your project requirements.

We typically work with a milestone-based payment structure: an initial deposit (usually 20-30%) to begin work, followed by payments at key milestones, with the final payment upon project completion. For ongoing projects, we also offer monthly retainer arrangements. Specific terms are detailed in each project agreement.

We offer both models depending on project requirements. Fixed-price works best for well-defined projects with clear scope. Hourly billing (time & materials) is ideal for projects that may evolve or require flexibility. We'll recommend the best approach during our consultation based on your specific needs.

Process & Communication

We follow an agile development methodology with clear phases: Discovery & Planning (requirements gathering, technical architecture), Design (UI/UX design, prototyping), Development (iterative sprints with regular demos), Testing (QA, user acceptance testing), and Deployment & Support (launch, training, ongoing maintenance). You'll have visibility throughout the entire process.

We maintain transparent, regular communication through your preferred channels. Typically, this includes weekly progress calls, daily async updates via Slack or email, access to project management tools (Jira, Trello, or similar), and a dedicated project manager as your single point of contact. We adapt to your communication preferences.

Yes, upon full payment, you receive complete ownership of all custom code, designs, and deliverables created specifically for your project. We may retain rights to general tools and frameworks used across multiple projects, but your unique business logic and application code are entirely yours.

Technology & Support

We work with modern, proven technologies including React, Next.js, Node.js, Python, TypeScript for web development; React Native and Flutter for mobile apps; AWS, Google Cloud, and Azure for cloud infrastructure; PostgreSQL, MongoDB, and Redis for databases; and various AI/ML frameworks. We recommend technologies based on your specific project needs, scalability requirements, and long-term maintainability.

Yes, we offer flexible support and maintenance packages after project completion. Options include bug fixes, security updates, performance optimization, feature enhancements, and 24/7 emergency support. We recommend all clients consider a maintenance plan to keep their software secure and up-to-date.

Absolutely. We have extensive experience integrating with existing systems, APIs, and third-party services. Whether you need to modernize legacy applications, build integrations, or extend existing platforms, we can work with your current technology stack and infrastructure.

Getting Started

Getting started is easy: 1) Contact us through our website form or email with your project details, 2) We'll schedule a free consultation call to discuss your requirements, 3) We'll provide a detailed proposal with scope, timeline, and pricing, 4) Once approved, we'll begin with the discovery phase. The entire process from initial contact to project kickoff typically takes 1-2 weeks.

Yes, we're happy to sign Non-Disclosure Agreements (NDAs) before discussing sensitive project details. Protecting your intellectual property and business information is a priority. We can use your NDA or provide our standard agreement for your review.

Yes, we have an extensive portfolio of completed projects. Visit our Portfolio page to see case studies and examples. Due to NDAs with some clients, certain projects may be discussed in detail only during a private consultation. We can also provide references from past clients upon request.

Still have questions?

Can't find the answer you're looking for? Our team is here to help. Get in touch and we'll respond within 24 hours.